Most pillow sellers do not offer any type of a money back guarantee whatsoever, on personal items such as pillows, due to health regulations. At Good Sleep Pillow.com.au, we are so sure you'll love your pillow, that we offer a complete satisfaction guarantee that allows you the opportunity to return your Sleep Pillow, and receive a substantial partial refund. If, for any reason, you are not completely satisfied with your Good Sleep Pillow, return the pillow(s) to us within 30 days and receive a full 80% refund on the price (less post & handling).
It is strongly recommended that you give it at least a 2 week "breaking-in" period. This allows you time to test it out, and get used to the new feel of this spring-type pillow. If after 14 days, you are not completely satisfied with the superior quality and sleeping comfort of your Good Sleep Pillow, we will gladly refund your money. We are unable to re-sell them after returns, which is why we can't offer a 100% refund. This guarantee is in addition to our 5 year materials and workmanship warranty.